Marvellous Maids is proud to partner with Fabulous Housekeepers – The Training. These are run from our Atlantic Seaboard offices in Green Point; Cape Town. We are also happy to come out to your home and train your staff “in situ”.

Please see below, the details of the training courses that we currently offer.

The Domestic Foundation Course

Establishing the basic fundamentals required and run over three days.

Modules:

The main aim of the training is to show the trainee the skills required in housekeeping. The student would further be given a training  manual and a certificate on completion of the course. At the end of this course should you wish your person to receive additional training in specific area (packing away cupboards; answering telephones etc), we could certainly develop something extra.

The cost of the above is R1695.00 – and includes all course notes and lunch on the training days.

The next 3 day Domestic Foundation courses (at our Green Point offices) are scheduled for:

If you would like this course to be done at your home (as a one on one training session), the cost would be R2950.00 (excluding travelling costs). If you wanted your employee to be trained on your premises, let us know and we'll look at when we'd be able to schedule.

Please note that this course can be adapted for Office/Tea/Cleaning Staff. In this instance, the laundry component falls away and we focus on social interaction; cleaning in the office environment; cleaning desks (without disturbing contents); making and serving of teas/coffees and light meals and setting up of meeting/boardrooms. All customised to the clients requirements. Please note due to the variety of offices etc; this is best offered as one on one training.

Laundry Training.

We prefer to do laundry training at the employer’s house – this is so we can teach the employee to work with the employer’s machines; and the actual clothing; and the actual packing away. You will get the most value from the laundry training if it is done at your home.

Some people just want training on Ironing Skills; however we have to teach the entire course as it all ties together – and of course, we do spend the most time on ironing.  It is also one-on-one training – which means the employee gets undivided attention.

Please see below the details of the laundry course that we offer.

The trainer would be on site for ± 6 hours. The employee would receive on the job training in the relevant modules; receive Training Notes and a certificate on completion.

We offer this as in situ training (i.e. at the employer’s home). This is “one on one” training. You  would need to contact me regarding availability. The cost is R1045 per person per day.

If you would prefer to run the course over two days (2 days of 3 ½ hours each), the cost would be R1320 – this is preferable as it involves the layering of information but naturally costs a bit extra.

When deciding on whether to send an employee on a course; or have a trainer come to your house to do the training –you have to decide on the outcome that you are looking for.

Logistics influence the training – so the where of the training influences the nature of the training. So when we do a group training (as in our training centre) – the classes are small (maximum 8 pax) so everyone can get individual attention but by nature of the group dynamic it does tend to be more show and tell. So when making a bed – the trainer will be demonstrating; ditto for washing dishes; ironing etc. Although everyone will get an opportunity to try their hand at a task – you have to be very careful as there are only so many dishes people can wash and then in turn watch being washed before tuning out – and so on and so forth. Also because we are dealing with up to 8 different people who will be working in different homes; using different machines and dealing with different employers – we have to concentrate on the general rather than on the specific. The dynamic of group training however, means that one gets exposed to a lot more questions and in turn more answers. We like to involve the group rather than “talking at them” and that makes the experience quite enjoyable (you learn more) and we are also able to use multiple trainers to make it more interesting as it is more theoretical.

Where you are looking at training someone to work in your home because of specific issues however, then I always suggest scheduling the training in your home. It is more expensive as it is one-on-one training but is mostly practical training as it is in your home, showing them how to clean with your cleaning products and machines to the standards that you want. It is very specific. And as it is one-on-one – the person being trained gets a more hands on practical training experience. They clean and train at the same time – with an all-day trainer/supervisor working with them to guide them.

As I always say – it depends on what outcome you are looking for: general or specific.

In order to book your person on any of the courses, you need to book (as simple as sending me an email) – I would then invoice you and once payment was made, your person would be registered. For the longer course I would also want them to write an entrance exam which would help me assess the English; logic and cognitive skills.

It is important to note that doing the course does not equal passing; part of the training process is to evaluate the suitability (ability; aptitude; attitude & English) of each person for work. We emphasise communication skills and that certainly helps in the job environment.

We can also, offer in situ training (i.e. at the employer’s home). This is more expensive as we would need to offer it as a stand-alone unit which is “one on one” training. The employer would need to contact me regarding availability. The cost is R1085 per day (with a R65 surcharge if the venue is outside a 15km radius of our office in Green Point). We do offer a discount if training more than one person.

The modules that we offer for this are:

• Basic Cleaning Skills (See table above)
• Laundry Skills (See table above)

The trainer would be on site for 5 – 6 hours. The employee would receive training in the relevant modules; receive Training Notes and a certificate on completion.

We can also develop a made to order course, focussing on the areas that you specifically want addressed. The cost would depend on exactly is required.

Send me an email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information or to book.